Other new features in MEM include the ability to manage Android devices without dependence on Google Play Services, and an updated Microsoft Defender, which "allows your Windows devices to receive security policy form Endpoint Manager, regardless of their enrolment status." Note these are preview features, with availability expected in 2022. (You can just copy and paste it to the Command Prompt interface. Run the following command line: netsh advfirewall firewall set rule group'remote assistance' new enableYes. Another big limitation is that this is Windows-only, even though Macs and mobile devices can be managed from Intune. How to Allow Remote Assistance in Firewall If it is blocked, you need to allow it in Firewall: Open Command Prompt as an administrator. Unattended access enables proactive support as well as making it easier for a help desk to work on a time-consuming problem, maybe involving a lengthy update process, while the user is away from their desk. There is also pushback on the lack of unattended access, a handy feature in some third-party solutions. "This is an expected feature of a MDM of the future, not a premium addon," said another.Ī third, "Dear Microsoft, you had only a simple task: add QuickAssist to MEM, and yet you managed to create another 'premium' service." "This was exciting right up until the price aspect," said one. Check for the 'Zoho Assist' application and select it. Those third parties will be pleased, Microsoft customers not so much. Click the Allow an app through the firewall option. Eugenie Burrage, of Microsoft's product marketing, said: "When we roll out this functionality for general availability early in 2022, we intend to offer remote help as an advanced endpoint management add-on at a price above the existing licensing options that include Microsoft Endpoint Manager or Microsoft Intune." There is one annoyance, though, which is price. There are many high-quality third-party solutions to this problem, but there is room for Microsoft's approach too, especially as on-premises remote assistance is already supported in Microsoft Endpoint Manager (MEM). Survey shows XP lingers on while Windows 11 makes a 0.21% ripple in the enterprise.Intel audio drivers give Windows 11 the blues and Microsoft Installer borked following security update. Microsoft previews Azure App Service Automatic Scaling, for when defining your own rules is too much like hard work.Microsoft quietly delivers Windows 11 Enterprise VMs for devs.If you ever need Remote Assistance, just tick this box again. On Windows 7, the User Account Control: Allow UIAccess applications to prompt for elevation without using the secure desktop User Rights Assignment setting is. If you dont need Remote Assistance, you can just disable it by Start Panel -> Control Panel -> System and Security -> System -> Remote settings -> untick the 'Allow Remote Assistance connections to this computer'-box and the firewall will adjust. It is worth noting here that the goal of many scams is to obtain a remote connection to a user's machine so helping users to understand what is real and what is fake is important. On Windows XP, the HelpAssistant local account is used for Remote Assistance and needs to be in the local Users and Remote Desktop Users groups. One of the features is intended to "establish trust between helpdesk associates and users" via the ability to see profile information including "picture, name, company, job title and domain." Sessions are also limited to users within an organisation. Would I have any issues if I linked a Ubiquiti aggregation switch to another? We have some fiber runs in our building, but there isn’t enough runs to supply all my switch locations and a couple of the runs are too long for 10gig.
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